Effective date: 8 October 2026
The Finese delivers clothing and nightwear across Pakistan through courier partners. This page explains our order handling, delivery estimates and shipping charges.
Where we deliver
We serve major cities and most smaller towns in Pakistan. Courier coverage and access may vary for remote locations. If your address cannot be served, we will contact you to discuss an alternative or cancel the undeliverable order and refund any payment received.
Shipping charges
- Order subtotal of PKR 3,000 or less: PKR 200 shipping.
- Order subtotal strictly above PKR 3,000: free shipping.
PKR 3,000 exactly does not qualify for free shipping; an amount above it does. The subtotal and shipping charge shown at checkout apply to the order. Any applicable discount is reflected in the checkout calculation. We do not change these thresholds through this policy.
Processing and dispatch
We aim to process and dispatch confirmed orders within approximately 24 hours. Order verification, stock availability, weekends, public holidays and unusually high demand can affect dispatch. We will contact you if an order cannot be fulfilled as placed. This is an estimate, not a guaranteed dispatch appointment.
Estimated delivery
Most customers in major cities can expect delivery within approximately two to three working days after dispatch. Remote areas may take longer. Courier operations, severe weather, public holidays, strikes, access restrictions and other events outside our reasonable control can delay delivery. We will assist with a delayed parcel rather than guarantee a fixed arrival date.
Your delivery information
Please provide a complete address, nearby landmark where helpful, and an active phone number. Tell us promptly about a correction before dispatch. An address change after dispatch depends on the courier and may cause delay or a disclosed additional charge. Never send private banking codes to a courier or our team.
Courier attempts and unsuccessful delivery
Please answer courier contact attempts and make arrangements to receive the parcel. For Cash on Delivery, have the payable amount available. If a parcel is refused, the address is incomplete, or delivery attempts fail, contact us to discuss collection, redelivery or cancellation. Any proposed redelivery charge will be explained before you agree; it will not be silently added.
Tracking, delivery concerns and cancellations
Contact us with your order number for dispatch or delivery updates. Where courier tracking is available, we can share the tracking details. Check the package on receipt and notify us about damage, missing items or an incorrect product through the Return / Refund Policy. Ask to cancel before dispatch whenever possible. After dispatch, courier and return arrangements may be needed.
Contact The Finese
The Finese
Shop No. 119, First Floor, Rio Center, Zaibunnisa Street, Saddar, Karachi, Pakistan.
Phone / WhatsApp: +92 323 3183494 · Message us on WhatsApp